The Smartphone application is acting strange 作成日時CreatedCreated : July 25, 2017 10:45 最終更新日時UpdatedUpdated : March 05, 2018 07:17 The majority of problems with the smartphone app can be resolved by doing the following. If things do not appear correctly, or the screen freezes, please try this first. Synchronize Log out, then log in.How to log outFrom "Settings", tap on "Log out of sansan". Updating Update the app from either AppleStore or GooglePlay. Uninstalling and reinstalling the app. Delete the smartphone app, and then go to either AppleStore or GooglePlay to reinstall it.