When I try to view the map, I get the message "Maps cannot be viewed when offline" (Smartphone application)

  1. Please update your map app from either AppleStore or GooglePlay.(AppleStore・GooglePlay)
  2. Please log out of the Smartphone application.
  3. Please log in again.


*How to log out. From the “User list” select “You”. Click on the gear mark in the lower right, then “Settings”, then “Log out”.

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