A. Here are some possible causes.
- You do not have an edition of Salesforce that supports this:
Please check the editions of Salesforce that can integrate with Sansan.
- You do not have appropriate permissions in your Salesforce account:
Please try authentication using the profile "System Administrator" account.
* For how to check your profile, please contact your provider of Salesforce. salesforce.com help portal
- If the following error comes up on Sansan:
"You have no authority to use the Salesforce connections. Please contact your administrator to connect to Salesforce." Try again from "Admin Settings", "Integration with Other Services".