Checking, replying to messages

Here we will explain how to check and reply to messages you receive from your colleagues.

 

Note

  • Messages can be sent from two places: "Message (beta)" from the upper part of the screen and from the details about this person screen.
  • You can also mention additional colleagues. This can be done by using "@" in the message.
  • You can reference business cards in the message. This can be done by using "#" in the message.
  • If business cards are referenced, the conversation can also be checked from the details about this person screen.

 

Checking, replying to messages from the menu on the upper part of the screen

1. Click on "Message (beta)"

 

2 .From the message list, click on the message you would like to check

 

3. You can reply to the message by composing a message, setting a recipient, referencing business cards, and then sending

 

 

Checking, replying to messages from the details about this person screen

When you would like to see conversations regarding a specific person, you can check from the details about this person screen.

 

1. Search for a business card, and then click on the name

 

2. Select "Message (beta)"

 

3. From the message list, click on the message you would like to see

 

4. You can reply to the message by composing a message, setting a recipient, referencing business cards, and then sending

 

 

Mentioning colleagues

What "Mentioning" is

Mentioning means specifying one of your colleagues.
If you mention colleagues, they will receive a notification, and they will notice your message.
If you click "Message (beta)" on the menu in the upper part of the screen, you can see the messages in which you were mentioned as a lit.

 

How to mention

If you put the user name or email address of the colleague you would like to notify in the recipient field, candidate users will be displayed, and then you can select colleagues you would like to mention.
You can message in the middle of a message by using "@" plus the user name or email address.

* Please be aware that even if a colleague is mentioned in the text of the message, if their name is deleted from the recipient field, they will not receive a notification.
* If in past communication the person was already mentioned, they will continue to receive notifications even if they are not mentioned this time.

 

Referencing business cards

If you input the company name or person's name of the business card you would like to reference in the business card field, candidates will be displayed, so please select the card you would like to reference.
In the middle of the message you can reference a business card by writing "#" and then the company name or the person's name. The history of messages referencing a business card can be checked from the details about this person screen.

* Please be aware that even if a business card is referenced in the text of the message, if it is deleted from the business card field, it will not be viewable from details about this person screen.
* If in past communication a business card is referenced, further conversation based on this will be viewable from details about this person screen even if the card is not referenced again.

 

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