Sansan's service operation status can be checked at https://status.services.sansan.com/
Information shown:
· Service availability
· Outage information (only shown if there is an outage)
· Scheduled maintenance (only shown if scheduled)
· Past outages
· Past maintenance
Status type
| Status | description |
|---|---|
 |
This means Sansan is working properly. |
 |
Shown during events that prevent users from logging in to Sansan. |
 |
Shown when some users cannot log in to Sansan or some functions cannot be used. |
 |
Shown when Sansan is running or processing unusually slowly. |
 |
Shown during system maintenance. |
FAQ
Q: How can I receive notifications on when the availability status is updated.
A: You can get updates via an RSS reader, etc. from "Receive Feed".
Q: What will it look like if there is a system outage?
A: The following will be added.
Q: How often is information updated during a service disruption?
A: There is no clear rule on this. We will provide updates as the situation evolves.
Q: Can I check all outage information on this site?
A: Events that have only a minor impact may not be posted.
Q: How long does the history cover?
A: There is no time limit. History from November 2022, when the information site started, will be shown.