Sansan

Changing user name, sub-email address, language, and time zone

Note

  • From this screen, you cannot change your login email address. Please ask your company's system administrator to do this. Details can be found here.
  • Sansan sends emails such as news and reminders to registered email addresses. You can add a separate sub-email address to receive these if you wish.
  • For the differences between email addresses and sub-email addresses, see here.
    *If you cancel a mobile phone contract and no longer use the related email address, be sure to delete that address.
  • Please note that time zone is not applied to reports and items that do not include the time of day (e.g. date a card was received, expected transcription completion date)
  • The mobile app will continue to display the time zone of that device.

 

Procedure

1. Click on "User Name", then on "Settings".

 

2. Correct each item, and then click on the "Save" button.

 

Supplementary information

Differences between Email Address and Sub-Email Address

  Email Address Sub-Email Address
Log-in Can be used Cannot be used
Log-in information guidance Will be sent Will be sent
Guidance for password reissuance Will be sent Will be sent
Guidance for
resetting passwords
Will be sent Will be sent
News Emails Will be sent Will be sent
Reminder Emails Will be sent Will be sent
Notification Emails of Business Card Data Download Will be sent Will not be sent
Opportunity Notification Will be sent Will not be sent
Report tracker Will be sent Will not be sent
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