Sansan

Recommended environments

Our recommended environments for Sansan for PC, the smartphone app, the smartphone web version, and the feature phone web version, are as follows:

 

Sansan for PC

As a general principle, please use the most recent version of each OS and browser. When the providers of these stop support, we will at that point no longer have these part of the recommended environment.

OS Browser
Windows7 or later Google Chrome, most recent edition
Internet Exploler 11 ※
Microsoft Edge, most recent edition
Mozilla Firefox, most recent edition
Mac OS X or later Google Chrome, most recent edition
Safari, most recent edition

*However, for using Internet Explorer 9 and 10 in the Windows OS, the schedule for making them no longer part of the recommended environment will be as follows.
Regarding versions of Internet Explorer

 

[ Points to be aware of ]

  • Currently, for the OS of PCs accessing this page, the environments of the browsers can be checked at the following sites.
    Support Details
  • In the past, in particular environments there were cases where some things did not work properly. In those cases we do our best to try to solve the problems. However, if some phenomenon occurs and things don't work properly, please contact us from the contact form.
  • Beta version browsers are not supported.
  • It is necessary to have the most recent version of Adobe Flash Player installed. If it is not installed and instead you are using an older version, some functions may not work properly.
    Download newest version of Adobe Flash Player

 

[ When using a tablet ]

  • You cannot use the Smartphone Application from tablets.
  • Please use Sansan for PC If you are using a small tablet and it is difficult to use because of the screen size, please try the Smartphone web.
  • If it is a tablet on which Adobe Flash Player cannot be installed, you may not be able to use all of the functions.
  • Depending on the device, you may not be able to use all the functions.

 

The Smartphone Application

Please use the most recent version of the smartphone app. The iPhone version and Android version can be downloaded below.

OS Version
iOS iOS9.x, 10.x 11.x
iPhone 5 or later
Android Android 4.2.0 or later

 

[ Points to be aware of ]

  • This cannot be used on tablets.
  • In some devices there have been cases where camera functions cannot be used.
  • In the past, in particular environments there were cases where some things did not work properly. In those cases we do our best to try to solve the problems. However, if some phenomenon occurs and things don't work properly, please contact us from the contact form.

 

Smartphone web

As a general principle, please use the most recent version of each OS and browser. When the providers of these stop support, we will at that point no longer have these part of the recommended environment. The camera function can be handled by iOS 6.0 or more recent.

OS Browser
iOS Safari, newest version
Android Standard browser, newest version

 

Feature phone

As of September 30th, 2018, service of the Feature phone web version will be discontinued.

Carrier Note
NTT DOCOMO For iMode browser 2.0 and above
SoftBank Yahoo! mobile
au For Ezweb terminals sold after summer, 2012, and updates done after May 24th, 2012.
Y!mobile Emnet terminals

 

[ Points to be aware of ]

  • Camera functions cannot be used.
  • In some cases access cannot be made from MVNO mobile terminals.
  • For transmission, TLS is used. For the support status of the terminal you use, please check the website of the terminal provider.
  • If you are using a device that does not have server certification of a root certificate authority, you may not be able to access.