Sansan

Recommended environments

Our recommended environments for the Web App and Mobile App are as follows:

 

Web App

In order to optimize security and features, we recommend always using the latest version of each OS and browser.

OS Browser
Windows 8.1 or later Google Chrome, latest version
Internet Explorer 11
Microsoft Edge, latest version
Mozilla Firefox, latest version
Mac OS X or later Google Chrome, latest version
Safari, latest version

*However, for using Internet Explorer 9 and 10 in the Windows OS, the schedule for making them no longer part of the recommended environment will be as follows.
Regarding versions of Internet Explorer

 

N.B.

  • Beta version browsers are not supported.
  • Please have the latest version of Adobe Flash Player installed. If you are using an older version, some functions may not work properly.
  • If you use a function simultaneously on multiple tabs or windows, it may not work properly.

 

 

Mobile App

In order to optimize security and features, we recommend always using the latest version of the mobile app.

OS Version
iOS iOS11.x, 12.x, 13.x
iPhone 6 or later
Android Android 6.0 or later

 

N.B.

  • The mobile app also works on some tablets (5th-generation iPad and later, and iPad mini 2 and later), but is not optimized for them.
  •  If the Mobile App does not work on your tablet, please use the Web App or Mobile Web App.
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