Sansan

Recommended environments

Our recommended environments for the Web App and Mobile App are as follows:

 

Web App

In order to optimize security and features, we recommend always using the latest version of each OS and browser.

OS Browser
Windows 8.1 or later Google Chrome, latest version
Internet Explorer 11
Microsoft Edge, latest version
Mozilla Firefox, latest version
Mac OS X or later Google Chrome, latest version
Safari, latest version

*However, for using Internet Explorer 9 and 10 in the Windows OS, the schedule for making them no longer part of the recommended environment will be as follows.
Regarding versions of Internet Explorer

 

N.B.

  • Beta version browsers are not supported.
  • If you use a function simultaneously on multiple tabs or windows, it may not work properly.

 

 

Mobile App

In order to optimize security and features, we recommend always using the latest version of the mobile app.

OS Version
iOS iOS12.x, 13.x, 14.x
iPhone 6 or later
iPadOS iPadOS latest version、5th-generation iPad and later、 iPad mini 4 or later、iPad Air2 or later、iPad Pro
Android Android 7.0 or later

*From January 1, 2022 onward, new releases of the Sansan Mobile App will no longer be compatible with the iOS 12 , Android 7

N.B.

  • The mobile app also works on some tablets (5th-generation iPad and later, and iPad mini 2 and later), but is not optimized for them.
  •  If the Mobile App does not work on your tablet, please use the Web App .
Was this article helpful?
24 out of 46 found this helpful