Our recommended environments for the Web App and Mobile App are as follows:
In order to optimize security and features, we recommend always using the latest version of each OS and browser.
|Windows 8.1 or later||Google Chrome, latest version
Internet Explorer 11
Microsoft Edge, latest version
Mozilla Firefox, latest version
|Mac OS X or later||Google Chrome, latest version
Safari, latest version
*However, for using Internet Explorer 9 and 10 in the Windows OS, the schedule for making them no longer part of the recommended environment will be as follows.
≫ Regarding versions of Internet Explorer
- Beta version browsers are not supported.
- Please have the latest version of Adobe Flash Player installed. If you are using an older version, some functions may not work properly.
- If you use a function simultaneously on multiple tabs or windows, it may not work properly.
In order to optimize security and features, we recommend always using the latest version of the mobile app.
|iOS||iOS11.x, 12.x, 13.x
iPhone 6 or later
|Android||Android 6.0 or later|
- The mobile app also works on some tablets (5th-generation iPad and later, and iPad mini 2 and later), but is not optimized for them.
- If the Mobile App does not work on your tablet, please use the Web App or Mobile Web App.