Sansan

How to do clear cache, clear cookies of browsers and download (Google Chrome, Internet Explorer)

Here we will show how to clear the cache and cookies for Google Chrome and Internet Explorer, and how to download Google Chrome and Internet Explorer, which are Sansan's operating environment.Please take responsibility for doing this on your side.

 

Note

  • -When Sansan cannot be displayed well in the browser, please clear the cache and the cookies.
  • -Google Chrome can be downloaded from Google's site.
  • -Internet Explorer can be downloaded from Microsoft's site.

 

How to clear the cache

For Google Chrome

  1. 1. From the browser tool bar, click on the three horizontal bars, which are for the Google Chrome settings.
  2. 2. Select "History".
  3. 3. Click "Clear browsing data.."
  4. 4. From the dialog that comes up, check on the information to be deleted, "Browsing history", "Download History", "Cached images and files".
  5. 5. Using the menu at the top, select the period for which to delete information. If you would like to delete all, select "All".
  6. Click Clear browsing data.

 

Google Chrome's help site
From "Delete your browsing data"
For more details, see:https://support.google.com/chrome/answer/95582?hl=en

 

For Internet Explorer

  1. 1. Push the Gear icon, and then "Internet Options".
  2. 2. From the General tab, go to "Browsing history", and push the "Delete" button.
  3. 3. Put check in "History" so that it is enabled, and then press the "Delete" button.

 

How to clear Cookies

For Google Chrome

  1. 1. From the browser tool bar, click on the three horizontal bars, which are for the Google Chrome settings.
  2. 2. Select "Settings".
  3. 3. From the "Privacy" section, select "Content settings".
  4. 4. In the "Cookies" section, change the following cookie settings.
     Delete Cookies
    • -Click on "All cookies and site data", and the "Cookies and site data" dialog will come up.
    • -To delete all cookies, click on "Remove all".
    • -To delete individual cookies, move the cursor bar over the source site of the cookie to be deleted, and click on the "X" on the right.

 

Google Chrome's help site
「From "Clear, enable, and manage cookies in Chrome"
For more details, see:https://support.google.com/chrome/answer/95647?hl=en

 

For Internet Explorer

  1. 1. Click the Gear icon, and then "Internet Options".
  2. 2. From the General tab, go to "Browsing history", and click on "Delete".
  3. 3. If the check for "Cookies" is not in yet, put the check in, and then click on "Delete".Other options to be deleted can be set to on or off.

* If you have registered the URL for Sansan in Favorites, take the check out of the check box for "Preserve favorites website data". (If the check for this is left in, cookies cannot be deleted).

 

Microsoft's help site
「How to delete cookie files in Internet Explorer
For more details, see:https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer

 

How to download Google Chrome

Use the following site to download Google Chrome:
https://www.google.com/chrome/browser/desktop/index.html