How to open the cover on the scanner (when a card is jammed or if there is a line on the business card image)

Here we will show how to open the cover(ADF Paper Chute) of the scanner. Please use this in the following situations:

When a card is jammed
Use this to take out the jammed card


When a line appears on the business card image (some dust or foreign object is in the scanner)
Take out the dust or foreign object, and then wipe the glass with a clean cloth.


When the card image is crooked
Please wipe the plastic roller with a clean cloth.


How to open
Pull the tab next to the supply tray. For more details, see the ScanSnap iX500 usage information here.


Was this article helpful?
9 out of 23 found this helpful