These are the steps for integration with Gmail™ in Google Workspace.
Contents
Usage
Admin permissions are required to use this feature.
Steps
Register service account key file
Issue a service account key file (JSON file).
See here for how to do this.
Upload the service account key file (JSON file)
Go to Admin settings > Integration with other services > Google, then upload the issued account key file.
Checking integration status
Go to "Gmail™ integration admin" to see the integration status of all users in the contract.
Integration status settings
| Status | Details |
|---|---|
| Completed | Integration with Gmail™ is inactive. |
| Error (authentication failure) |
|
| Error (not authorized) |
Service account does not have permission to see the target user's Gmail™ |
| Error (connection failure) |
An error has occurred for a reason other than the above. If the problem persists after retrying, please contact us here. |
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