Templates
Q. Is there a maximum number of templates I can register?
A. No, you can register as many as you like.
Q. Can I change a template's layout or items?
A. Yes, you can. Please contact your sales representative to find out how.
Q. Is there a character limit on certain items?
A. Yes, it's 100 characters. But please also consider using separate lines if you go over this limit.
Q. Is it okay if I submit an anonymous employee list?
Q. Can I create a card for multiple roles?
A. Yes, as long as the front and back are the same person, you can create as many templates as you like, as well as different designs.
[note] You can set only one business card as "Virtual Card".
Making Cards, Allocation
Q. Do I need to place an order when making a card?
A. No, just simply place an order for the amount you need when you need it.
Q. What does "Allocate" mean in this case?
A. Your Meishi Maker admin allocates cards to the users who will use them. Please check
here for details.
Q. Can a user make a new card without the admin's permission?
A. No, the admin will need to grant approval.
Q. Can variant characters be displayed on the card created with Meishi Maker?
A. If you use a dedicated template, you can display variant characters.
If you would like us to create a template for you, please contact your sales representative.
You can check whether the variant characters can be displayed or not on the preview.
See here for details about preview.
Q. What should I do if in “User card info", the “Create/edit in bulk" button is grayed out and can't be clicked.
A. In the Meishi Maker screen’s Admin settings, check if you have the following permissions.
• Edit Meishi Maker admins
• "Create and edit card data" and "Order cards" without approval
Printing
Q. What is the color mode for cards?
Q. What is the resolution for cards?
Q. Does printing always have to be done through a printing company? For example, can I print them on my own device?
A. We print and deliver paper business cards using Sansan's affiliated printing service. No other printing methods are currently available.
Q. Can I return the cards if there's a problem with them?
A. We'll replace cards if there are find any defects in color, cutting, etc. Please note that minor inconsistencies may occur in the printing process.
Users
Q. Do I need a Sansan user ID to use Meishi Maker?
A. Yes, this is required.
Q. How do I increase the number of Meishi Maker users?
A. You'll need to add a Meishi Maker ID, so please contact your sales representative.