Trouble Shootings and Tips for Advanced Usage
Trouble Shootings
- ★ FAQs on Web
- FAQ on uploading images
- I scanned an old business card and accidentally set the exchange date set to the current/scan date
- Cannot access the link for resetting my password
- About Country Identification
- Setting cards to "private"
Trouble Shootings about the Smartphone application
- Can I use the Smartphone application from tablets such as iPads?
- Can I log in to the Smartphone application from multiple terminals at the same time?
- When I open the Smartphone application, the screen goes all white
- FAQs on Smartphone App
- The Smartphone application is acting strange
- The display still says "Data being input" (Smartphone application)
Trouble Shootings about the Sansan Scanner
Trouble Shootings about the Sansan API
- Can API keys be issued in bulk by the administrator?
- A 404 error is occurring with the Person acquisition API.
- Can the API register business cards previously recognized as being from the same person?
- Can a Person ID change be obtained by API?
- When will the business card Updated Date be revised?
- For business cards just registered, are registered date and updated date the same value?