With Contact Inbox, you can easily import contacts from Google Workspace Gmail™ to Sansan. We will automatically extract signatures from selected incoming emails and display them as contact suggestions. Admins need to set up this feature before it can be used.
*Please note that contacts imported with this feature will count towards your digitization quota.
Contents
- How to set up
- About linkage errors
- How to create a service account key file (JSON file)
- How to disable the feature for users
How to set up
1. Go to ‘Admin settings’, then ‘Contact Inbox’.
2. Click on ‘Enable’ and create and upload a service account key file (JSON file) for authentication. Then, save.
3. Select users you want to enable this function for, then click on ‘Link’.
About linkage errors
| Status | Reason |
|---|---|
| Authentication error |
Service account key is invalid |
| Unauthorized | Service account does not have permission to see the target user's Gmail™ |
| Linkage error |
An error has occurred for a reason other than the above. If the problem persists after retrying, please contact us here. |
How to create a service account key file (JSON file)
1. Log in to Google Cloud Platform.
2. Create or use an existing project.
4. Create a service account key file in JSON format.
6. Authorize domain-wide permissions to the service account.
Please note Step 6 needs to be performed from the Google Workspace™ domain's administrative console ( https://admin.google.com/ ).
You will be asked to enter your client ID and OAuth scope in the procedure, so please refer to the following.
Client ID: Please enter the ID in the service account details.
OAuth Scope: Please enter https://www.googleapis.com/auth/gmail.readonly.
How to disable the feature for users
Please click on 'Disable' for specified users.
