The log-in screen does not come up

One of the following may be the cause of this:

  • The browser cache may be affecting this:
    Please try clearing the cache.

  • Your company may be restricting accessible pages by IP address:
    The Sansan IP address is variable, so please do restrictions not by IP address but by domain.

  • Other:
    Please try accessing the log-in screen from your personal smartphone or from a device on a different network. If you can access it, then there is some sort of access restriction placed on the network you were using. Please confirm this with the person in charge of the network in your company.
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