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FAQs (Are you having any problems doing these things?)
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I would like to make Salesforce Accounts for individual departments
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Can a Sansan user who does not have a Salesforce account still transfer business cards?
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Will the Sansan "Business card holder" go into the Salesforce "Owner" field?
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Must each user do the Sansan settings? (Integration with Salesforce)
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"1. Connect with Salesforce" in Sansan failed
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For authenticating the Salesforce account, do I need a security token?
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From the Sansan "Integration with Other Services" screen, I got the error.
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The "New" button is not displayed on the Custom Fields & Relationships screen of Salesforce, so I cannot make custom fields.
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When I tried to make custom buttons on Salesforce, I got the errors.
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Differences between Messaging and Report tracker functions
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Can deleted data (users or business cards) be recovered?
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When a user is deleted, are their business cards, tags, and contact reports also deleted?
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I am receiving incorrect HR Changes / double copies of HR Changes.
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A user has resigned
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"You do not have permission to use this" came up.
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Why is one company being displayed on different organization trees?
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Business cards have not been recognized as the same person
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I did a search for a card but could not find it. What should I do?
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The spinning circle to show that the computer is still working stays on for a long time
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How can I change the email address for logging in?
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I cannot add a user. What should I do?
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Are there "HR Changes" about government employees, agricultural co-op employees, and the like?
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I have collected a lot of "HR Changes". What is the best way to make updates to the business card information?
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Why am I not receiving "HR Changes"?
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If import cards, will they write over existing business cards with the same names?
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The download file I am trying to create does not become complete. What should I do?
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What are VP and Relationship?
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Can I print onto postcards or labels?
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Why are there blanks in the data I downloaded?
