Trouble Shootings
- ★ FAQs on Web
- FAQ on uploading images
- I scanned an old business card and accidentally set the exchange date set to the current/scan date
- Cannot access the link for resetting my password
- About Country Identification
- Setting cards to "private"
- Adding images in bulk emails
- Regarding versions of Internet Explorer
- Differences between Messaging and colleagues you follow
- Can deleted data (users or business cards) be recovered?
- When a user is deleted, are their business cards, tags, and contact reports also deleted?
- I am receiving incorrect Contact Updates / double copies of Contact Updates.
- "You do not have permission to use this" came up.
- Business cards have not been recognized as the same person
- I did a search for a card but could not find it. What should I do?
- How can I change the email address for logging in?
- I cannot add a user. What should I do?
- I have collected a lot of "Contact Updates". What is the best way to make updates to the business card information?
- Why am I not receiving "Contact Updates"?
- I would like to download the most recent information about a selected business card
- The download file I am trying to create does not become complete. What should I do?
- What VP is?
- Can I print onto postcards or labels?
- Why are there blanks in the data I downloaded?
- Is there a way to specify tags or addresses or other conditions and then download the data?
- Can I do a search across different "Opportunity Master"?
- Can I Import the opportunities that were managed on Excel before?
- Can I choose multiple tags to be the recipient of a bulk email delivery?
- If there is a person I do not want to send emails to, what should I do?
- If there are two of the same business cards, will two separate emails be sent?