Trouble Shootings

• ★ FAQs (Are you having any problems doing these things?)
• Cannot access the link for resetting my password
• About Country Identification
• I would like to register business cards without names or company names.
• Setting cards to "private" upon scanning
• I would like to download intended recipients whom a bulk email delivery did not reach.
• Will business cards transferred to Salesforce in the past be displayed in the career?
• In the Sandbox environment of Salesforce, business card careers are no longer displayed.
• I would like to put an image in the Bulk email delivery.
• What can I do with the Salesforce AppExchange app "Sansan"?
• Regarding versions of Internet Explorer
• If I had transferred to the Sandbox of Salesforce, when I change to connecting to the real environment, will there be any influence?
• Business cards data transferred to Salesforce has been registered as a separate Account. Why did this happen?
• If multiple Sansan users scan business cards of the same person, will duplicate records be created in Salesforce?
• Will Opportunities and Reports information also be transferred to Salesforce?
• When data transfer of business cards to Salesforce is complete, is there a notification sent to the user?
• Can the Organization Tree be transferred to Salesforce?
• Can private cards also be transferred to Salesforce?
• When automatically sending, can a business card once sent to Salesforce be sent again?
• If a Salesforce record has been deleted, will the data again be transferred in by Sansan?
• Business cards have not been transferred automatically to Salesforce yet
• Will cards be transferred to Salesforce automatically after integration settings are completed?
• After we finish the settings for integration with Salesforce, do we need to do anything special when we scan in new cards to have them transferred to Salesforce?
• What is the difference between the "Target Salesforce user for Transfer" in "2. Transfer User Settings" on the Connecting with External Services screen, and the one in "4. Starting and Stopping Transfer"?
• In Salesforce, I created the custom field "Business Card ID", but I am getting an error message saying "Please create "BizCardId_C""
• The following error occurred. "You do not have access privilege to the field in Salesforce. Please set access privilege for the following fields."
• Can we send "Department" in Sansan to Lead in Salesforce?
• Can we transfer data to custom fields we set in Salesforce?
• Will the only address item transferred to Salesforce be "Address 1"?
• Can tags be sent?