Our recommended environments for the Web App and Mobile App are as follows:
Web App
In order to optimize security and features, we recommend always using the latest version of each OS and browser.
| OS | Browser |
|---|---|
| Windows 8.1 or later | Google Chrome, latest version Internet Explorer 11 Microsoft Edge, latest version Mozilla Firefox, latest version |
| Mac OS X or later | Google Chrome, latest version Safari, latest version |
*However, for using Internet Explorer 9 and 10 in the Windows OS, the schedule for making them no longer part of the recommended environment will be as follows.
≫ Regarding versions of Internet Explorer
N.B.
- Beta version browsers are not supported.
- Please have the latest version of Adobe Flash Player installed. If you are using an older version, some functions may not work properly.
- If you use a function simultaneously on multiple tabs or windows, it may not work properly.
Mobile App
In order to optimize security and features, we recommend always using the latest version of the mobile app.
 |
 |
| OS | Version |
|---|---|
| iOS | iOS11.x, 12.x, 13.x iPhone 6 or later |
| Android | Android 6.0 or later |
N.B.
- The mobile app also works on some tablets (5th-generation iPad and later, and iPad mini 2 and later), but is not optimized for them.
- If the Mobile App does not work on your tablet, please use the Web App or Mobile Web App.