Our recommended environments for the Web App and Mobile App are as follows:
Web App
In order to optimize security and features, we recommend always using the latest version of each OS and browser.
| OS | Browser |
|---|---|
| Windows 8.1 * or later | Google Chrome, latest version Internet Explorer 11* Microsoft Edge, latest version Mozilla Firefox, latest version |
| Mac OS X or later | Google Chrome, latest version Safari, latest version |
* Windows 8.1 and Internet Explorer 11 will not be available after June 15, 2022.
N.B.
- Beta version browsers are not supported.
- If you use a function simultaneously on multiple tabs or windows, it may not work properly.
Mobile App
In order to optimize security and features, we recommend always using the latest version of the mobile app.
 |
 |
| OS | Version |
|---|---|
| iOS | iOS13.x, 14.x, 15.x iPhone 6s or later |
| iPadOS | iPadOS14.x、5th-generation iPad and later、 iPad mini 4 or later、iPad Air2 or later、iPad Pro |
| Android | Android 8.0 or later |
N.B.
- The mobile app also works on some tablets (5th-generation iPad and later, and iPad mini 2 and later), but is not optimized for them.
- If the Mobile App does not work on your tablet, please use the Web App .