ご利用のプランや設定状況によっては、当サイト内で紹介されている一部の機能についてはご利用いただけません。
よくある質問FAQ
Depending on the plan you use and your
settings,
you may not be able to use some of the functions described in this help
site.
ご利用ガイドGuide使用指南
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各功能指南(面向普通用户)
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登录、密码
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Virtual Card
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人物名片、名片详情
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Setting a contact as resigned
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How to view a contact's previous business cards
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Fixing digitization errors
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Relationship between Details about this person and Recognition as same person
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Questions and answers regarding Details about this person
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How to access the Business card details screen
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How to access the Details about this person screen
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Summary of the Details about this person screen / What the most recent card is
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About career history
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Summary of the Business card details screen
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Setting a contact as resigned
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搜索
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Setting in bulk
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Doing Searches from the Detailed Search Screen
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Searching for data containing Non-enterable character"●".
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Saving search criterias and doing searches from saved search criterias
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Description of card searches and display settings (From screen after the log-in screen)
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Searching by tags (OR, AND, NOT searches)
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Searching for business cards by date registered (date scanned)
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Setting in bulk
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智能手机应用
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名片查看・编辑・删除
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Making cards that are awaiting digitization private or deleting them
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Editing cards/contacts owned by other users
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Setting up and editing own cards
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PA Operation
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Registering business card data from an image file
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What a Card ID is
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Deleting business cards
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Manually creating a new contact/card
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Copying business card information and creating a new business card
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Changing the front and back, top and bottom of images of business cards, and enlarging them
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Editing business card data
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Writing memos on business cards / What you can do with memos
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Checking Company Keyword
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What automatically attached memos are
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About own cards
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Making cards that are awaiting digitization private or deleting them
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标签
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Creating, editing, and deleting tags
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Adding tags to multiple cards at once
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在名片上贴标签
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Bringing multiple tags together under one tag
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Removing tags attached to a business card
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关于标签的共享、非公开和公开的区别
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Setting parent-child relationships for tags
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When scanning, I put on the wrong tag, and I would like to change it (Replacing tags)
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Creating, editing, and deleting tags
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合并重复联系人
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新闻
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公司基本数据、组织结构图
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Editing and deleting company custom fields
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Setting company custom field data for a company
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About company custom fields
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Creating a new company custom field
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About Activity History
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About activity numbers
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Organization tree explained
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What the Heat Map is
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Changing items displayed in the Company list
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Doing advanced searches for companies
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Company page explained
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Downloading company information
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Following Companies
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What contact points are
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Editing and deleting company custom fields
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批量邮件群发
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Confirming recipients for bulk email
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Approval settings for bulk email
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Approving bulk email delivery
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About mail recipients (To:)
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If the number of opens or clickthroughs differs from the expected number (email delivery)
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Setting the Sender Domain for Bulk Email
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About Card Holder
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Send bulk emails in HTML format
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什么是代替文本
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Selecting type of email
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If you do not want to send to certain email addresses (Email delivery)
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Bulk emailing explained
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How to apply templates and add fields in bulk email
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Excluded contacts
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Delivery reservation - Cancelling / Preview - Test delivery (Email delivery: Delivery)
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Managing filters for bulk emails
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Checking your bulk email results
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If the number of addresses specified and number for delivery don't match (email delivery)
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Confirming recipients for bulk email
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报表
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商机管理
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消息
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下载名片
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设置
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个人邮件设置
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数字化、输入
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About multilingual digitization & splitting cards
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Processing in and digitizing business card images from Eight
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Points to consider when scanning cards
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Checking Unreadable Cards
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Select multiple digitization languages
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When cards have been in the transcribing process for a long time
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Editing cards during digitization
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About multilingual digitization & splitting cards
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Sansan Meishi Maker
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其他
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About Contact Inbox
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About Sansan Labs
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Checking Sansan's service operation status
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Contact data that counts toward your digitization quota
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Configuring Sansan for MS Teams
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Using Contact Inbox
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Install the Sansan app in Microsoft Teams
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Use lists to send bulk emails
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About Lists
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What a Public Profile is
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Using two-factor authentication for logging in
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Profile Pages
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Changing the date received of business cards
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Checking the number of business cards that have been put into Sansan
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Setting reminders
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About Contact Inbox
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功能分类介绍(面向管理员)
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什么是管理员、用户设置、权限
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Syncing user profiles with own cards
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Inactivating a user
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PA Settings
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Changing a user's phone number and/or carrier
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What an Administrator is: What to do when an Administrator leaves his or her position
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What a sectional administrator is
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Bulk adding, changing, or deleting users from a file
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Fields and privileges for adding/editing users
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Adding users
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Changing user information (giving permissions)
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Deleting users
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Changing the order of users
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Changing user display order through file import
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Replacing users
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Resetting user passwords (for administrators)
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关于文件的输入规则 [用户批量追加、变更、删除]
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Writing user information into a file (Downloading, exporting)
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What to consider when giving permissions and the risks involved
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Syncing user profiles with own cards
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Virtual Card
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部门相关设置
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变更所有者(用户间数据迁移)
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导入(用CSV文件导入名片)
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联系设置
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项目管理设置
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安全设置
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SAML Authentication Usage Settings
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Setting up SAML Authentication
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Making two-factor authentication mandatory (security settings)
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Requiring passcode lock for the Mobile App (Security Settings)
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Authorizing devices that can use the Mobile App (security settings)
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Cacheless Mode
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Setting access restrictions based on IP addresses (PC, Smartphone) (Security Settings)
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Limiting access for the Smartphone application (Security Settings)
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Change login password policy
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SAML Authentication Usage Settings
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与SansanAPI、Web表格协同
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Smartforms
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Sansan Meishi Maker
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About Sansan Meishi Maker (for admins)
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Setting Sansan Meishi Maker admins [Sansan Meishi Maker]
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Approval flow settings (Sansan Meishi Maker)
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Batch Adding, Modifying, Deleting Approval Flows from Files (Meishi Maker)
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Items in Approval Flow Batches (Meishi Maker)
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File Entry Rules (Meishi Maker: Approval Flow Batches)
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Sansan Meishi Maker FAQ
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About Sansan Meishi Maker (for admins)
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Salesforce Opportunity Integration
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Risk Intelligence
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Surveys
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其它(权限、Sansan扫描仪设置、使用历史记录的确认等)
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When items don't show in the admin settings
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Integration with Exchange Online
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Integration with Gmail™
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About Smart Activity Management
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Manually sending business cards/contacts to Concur Expense
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Configuring Sansan Labs settings
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Integration with Contract One
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Setting up Smart Activity Management
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Integrating Smart Activity Management with Microsoft 365
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Email Signature contact creation setup
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Configuring Google Cloud and Google Workspace for Contact Inbox integration
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Regarding Apache Log4j and Sansan
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Integrating Outlook with Contact Inbox
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Contacts/cards that can be sent to Concur Expense
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Contact information that integrates with Concur Expense
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Start integration with Concur Expense
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Setting up Contact Inbox
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About Virtual Card keys
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Connect to Phone Appli People
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About Contact Analysis
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Customizing download permissions
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Setting download permissions
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What contact info will be linked to Outlook
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Connect to Outlook
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What the Usage log is
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About each item in the file (Usage log)
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Checking contacts/cards added
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Special edition: FAQs for transfer season
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Changing department display of the Sansan Scanner from a file
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Explanation of fields in Use Data
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When items don't show in the admin settings
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故障排除、轻松使用指南等
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故障排除
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★
FAQs (Are you having any problems doing these things?)
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FAQ on uploading images
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Cannot access the link for resetting my password
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什么是国家信息
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Differences between Messaging and Report tracker functions
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When a user is deleted, are their business cards, tags, and contact reports also deleted?
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"You do not have permission to use this" came up.
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I did a search for a card but could not find it. What should I do?
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If there are two of the same business cards, will two separate emails be sent?
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English language business cards, Searching for English language names
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How to do clear cache, clear cookies of browsers and download (Google Chrome)
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Numbers in a downloaded Excel file of contact data are different from what's registered in Sansan
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About Settings Business Cards as Public / Private
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Viewed in Excel, data is not properly separated in the downloaded file
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Can I change User IDs?
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Email is sent to addresses registered as "Unsubscribed Contacts".
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Common errors when importing card data
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What a User ID is
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The difference between date received and date registered for business cards
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启动了错误的邮件客户端(无法启动邮件客户端) -其1-
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Making registered business cards only viewable to the person who scanned them
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★
FAQs (Are you having any problems doing these things?)
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Trouble Shootings about the Smartphone application
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Smartphone app FAQs
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How to synchronize Sansan business card data with the contact list in your telephone
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Conditions for using IP Address restrictions (Smartphone application)
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Downloading the smartphone app
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Scanning cards on the Mobile App
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How to sync
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Setting cards that could not be read to not be displayed (Smartphone application)
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Checking your version of Sansan (Mobile App)
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Changing Profile and Background Images from the Mobile App
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Smartphone app FAQs
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机器相关的故障排除
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Trouble Shootings about the Sansan API
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其它
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扫描仪 App / 扫描仪设置
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名片扫面
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How to scan cards
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Scanning business cards with handwritten dates to be used as date received.
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Attaching tags to cards when scanning
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Setting the language (English, Japanese, Chinese, Korean, German, French, Spanish, Portuguese, Thai, Indonesian, Vietnamese) for card input on the scanner
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Sending unsent business cards
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Deleting or changing card holders for unprocessed cards
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How to scan cards
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Sansan 扫描仪设置
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Setting up the Sansan scanner
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How to do device settings (DELL Latitude 3140)
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How to do device settings (Field3 PCT01)
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How to do device settings (DELL Latitude 3190)
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How to do device settings (Microsoft Surface GO)
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How to do device settings (DELL Inspiron 11)
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How to do device settings (HP x2 210 G2)
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How to do device settings (Lenovo Yoga)
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How to do device settings (Lenovo)
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How to do device settings (HP)
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How to do device settings (Dell)
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Connecting to the internet with wireless LAN
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How to set up proxy servers
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How to set fixed IP addresses
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When connecting with automatic IP address acquisition (DHCP)
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How to find the tablet's MAC address
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If you are using a Data Communication Card (au_U01) rented from Sansan
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If you are using a Data Communication Card (au_HWD12) rented from Sansan
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If you are using your own Data Communication Card
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Setting up the Sansan scanner
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Trouble Shootings
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When the scanner (iX500) turns off automatically
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Scanner App cannot connect to the network
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When a firmware update message comes up
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Error message indicates ScanSnap is unavailable. Tapping "Scan" doesn't give a response.
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After scanning, a dialog box asking where to save comes up, and data is not sent
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Starting up the Tablet PC
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When the scanner (iX500) turns off automatically
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其它
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Manually switching from ScanSnap Manager to ScanSnap Home
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Windows updates for tablet PCs
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Update to Windows 11
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Windows 10 22H2 Update for Devices Using Windows 10
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About cable locks
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How to disconnect and reconnect cables and restart the Tablet PC
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Setting the time on the tablet PC
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Adjusting the volume on the Sansan Scanner (Tablet PC)
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If the Scanner app has not been synchronized
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Exiting the Scanner App / Restarting
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How to set the Scanner App ID and Password
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How to check device management numbers: "Tablet No. (Profiler No.)" Scanner No.", and "Scanner App ID".
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Can I set a login password for the tablet PC's OS.
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Manually switching from ScanSnap Manager to ScanSnap Home
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智能手机套餐的客户
ヘルプサイトを見ても解決しない場合は、
お問い合わせください。If you cannot get the answer to your question
from the help site,
use the form below to contact us.
如果查看帮助页面后仍未能解决问题,请联系我们。
※ Salesforce は Salesforce, Inc.
の商標であり、許可のもとで使用しています。
* Salesforce is a trademark of Salesforce, Inc., and is used here with
permission.
* Salesforce is a trademark of Salesforce, Inc., and is used here with
permission.