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Using Contact Inbox

Contact Inbox automatically extracts signatures from incoming Gmail™ or Microsoft Outlook emails and displays them as contact suggestions. You can choose from among the suggestions and import them into My Data.

Admins need to set up this feature before it can be used.

・Gmail™ (Google Workspace™ ) setup details are here.
・Outlook (Microsoft 365 Exchange) setup details are here.

・New contact suggestions will be shown for 30 days.
・Please note that contacts imported with this feature will count towards your digitization quota.

 

Contents

 

How it works

  1. Email address, company name, and name are extracted from email conversations.
  2. You do not already have a contact or suggestion matching the extracted items.

 

Steps

Add a contact

Open your Contact Inbox by clicking the blue icon in the bottom left.

 

 

Suggested contacts will be shown. Click on a contact to see more information.

 

 

The contact editing screen will be shown. Select "View source email“ to see where the suggestion came from. "Did you mean: XXXXX" will be shown if there is similar data. Click to view and correct as necessary. Click "Add to contacts” when you're done editing.

 

 

Click 'Check now' to view the contact you added.

Since contacts added via Contact Inbox won't have an 'received on' date, you should switch the contact list display to 'date added'.

 

 

 

Added contacts will be identified as being from your Contact Inbox.

 

 

 

Remove a contact suggestion

If you're not interested in a suggestion, click the trash icon to remove it.

 

 

You can also choose not to show the same contact again (same email address will no longer be suggested).

 

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