If you forgot your password


How to reset your password

1) Request a password reset email
2) Reset your password via the link in the email



  • The password reset email will be sent to your login email address (and sub email address if applicable).
  • Password policies are company-specific. You can check your company's policy when resetting your password.
  • Please contact your company administrator if your company is using AD integration, as passwords are managed by the company server.





1. Go to https://ap.sansan.com


2. Click on "Forgotten your password?".


3. Enter your login email address and send.


4. Check your inbox and open the link in the email to reset your password.


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