Changing a user's phone number and/or carrier

System admins can edit user profiles on the Profile Settings page.



Admin permissions are required to use this function.



The following items can be edited.

  • User icon
  • Profile information
  • Contact details
    • Internal, Phone, Company Mobile, Private Mobile
  • Latest information
    • Start Date, Name, Name (phonetic), Company, Company (phonetic), Department, Title, Postal Code, Address, Fax, URL
      *Changes are not overwritten and will be stored by start date.

*When syncing with own cards, user profiles will be automatically updated.
  See here for details.



Changing one user at a time

1. Click on "Admin Settings", and then "Profile Settings".


2. Click on "Edit" next to the user.


3. Input the items you wish to change and then click "Save".


File import

1. Click on "Admin Settings", and then "Profile Settings".


2. Click on "Import from File".


3. Click on "Download File".


Select the delimiter for the CSV file and click to export.


4. To create a CSV file, input the added or changed information and save it.


5. Select the file you created or edited.


6. Check the file contents.
The first few rows will be shown. Check for any issues with the file contents or the delimiter. If you do spot any problems, revise the file and re-upload it.


7. Click on "Start Import".


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