Authorizing devices that can use the Mobile App (security settings)

This article show how to authorize or restrict devices that can access Sansan via the Mobile App.


Be Aware

  • This feature is a paid option. Please contact our sales team if you would like to use it.
  • Only system administrators can perform these settings.
  • These instructions relate to access restrictions for specific devices.
  • To restrict access from all mobile devices, see here.


Setting restrictions on device access

An authorization code needs to be registered for the device on which the settings will be performed.
There are two ways to do this.

  • Via QR code
  • Establish settings using Mobile Device Management (MDM)



Generating Codes

1. Click Admin Settings -> Security Settings (under Others) -> Mobile.
2. Under Device Authorization put a check next to Enable.
3. Click Save.

4. In Device Authorization, click 'Manage Authorization Codes'.

5. Click 'Issue Code'.
The QR code and MDM authorization code will be displayed.


Using a QR code

1. Open the Sansan mobile app on the device to be authorized.

2. Tap on the icon at the lower right of the screen.

3. Tap 'Authorize device'.

4. Scan the QR code shown on the Web App.

5. Tap 'OK' to authorize the device.

*When the device is used to log in, it will display on the admin screen.



Authorizing with Mobile Device Management (MDM)

1. Copy the code displayed on the admin screen.

2. Check your specific MDM software for how to apply the code.
*When the device is used to log in, it will display on the admin screen.



Disabling a code

1. In Device Authorization, click 'Manage Authorization Codes'.

2. Click 'Disable' alongside the relevant code.
Any devices using that code will no longer be able to use Sansan.



Disabling a device from using Sansan

1. In Device Authorization, click Manage Devices.

2. Click Disable on the list of managed devices.
*The change will not be reflected until the user attempts to log in to the device.

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