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May 2019 Update for Devices Using Windows 10
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Regarding the data-transfer capacity of rental communication cards provided by Sansan
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An error saying "Business card image could not be recognized" comes up.
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Scanner, Tablet PC FAQs
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We broke the Tablet PC.
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Can we use the Tablet PC with security software besides the software installed on it?
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If I scan the same card twice, will I still be charged for it?
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Can we scan paper other than business cards, or business cards of non-standard sizes?
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Even after I connected the communication card to the Tablet PC, there is no connection.
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How can I put it in sleep mode?
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There is no power to the PC, or it does not start.
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The Scanner is not working, or the scanner is not being recognized.
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The orange lamp on the square scan button is flashing orange.
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The Wi-Fi lamp of the Scanner is flashing orange.
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I cannot scan business cards because there is not enough available memory on the disk
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Scanner App cannot connect to the network
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When a firmware update message comes up
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How to disconnect and reconnect cables and restart the Tablet PC
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Setting the time on the tablet PC
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How to open the cover on the scanner (when a card is jammed or if there is a line on the business card image)
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Adjusting the volume on the Sansan Scanner (Tablet PC)
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If the Scanner app has not been synchronized
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Exiting the Scanner App / Restarting
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When scanning, the error message "The ScanSnap is turned off" came up
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Uninstalling the Scanner App (Reinstalling)
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After scanning, a screen asking where to save comes up, and data is not sent
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How to set the Scanner App ID and Password
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How to obtain the MAC address of the tablet PC (Windows8)
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How to check device management numbers: "Tablet No. (Profiler No.)" Scanner No.", and "Scanner App ID".
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Setting a password on the OS of the Tablet PC
