Trouble Shootings about the Sansan Scanner
- The scanner is jamming, or the cards do not come out correctly.
- Scanner, Tablet PC FAQs
- Fixing the layout of Scanner App
- Sansanスキャナの電源やコード類を紛失・破損した
- "Your battery has experienced permanent failure and needs to be replaced." error message comes up.
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- When scanning, a pop-up for Scan for Trees comes up. Can I turn this off?
- Even after I connected the communication card to the Tablet PC, there is no connection.
- How can I put it in sleep mode?
- I would like to make tags from the tablet PC.
- I want to turn off the power of the PC.
- Tags are not being displayed.
- Updated users or departments are not reflected to the Tablet PC.
- LAN is not recognized (for wired LAN).
- There is no power to the PC, or it does not start.
- The Tablet PC has frozen, or does not work.
- The business card I scanned is displayed crooked.
- On the business cards we scan, a line is appearing.
- The Scanner is not working, or the scanner is not being recognized.
- The orange lamp on the square scan button is flashing orange.
- The Wi-Fi lamp of the Scanner is flashing orange.
- When a firmware update message comes up
- How to disconnect and reconnect cables and restart the Tablet PC
- Setting the time on the tablet PC
- How to open the cover on the scanner (when a card is jammed or if there is a line on the business card image)
- Adjusting the volume on the Sansan Scanner (Tablet PC)
- How to type on the Tablet PC (for Onkyo)
- If the Scanner app has not been synchronized
- When scanning non-standard shaped business cards, an error occurs
- How to connect the keyboard (for FRONTIER wireless keyboards)