Trouble Shootings about the Sansan Scanner
- October 2018 Update for Devices Using Windows 10
- When will the definition file of Windows Defender be updated?
- I would like to know the OS of the tablet PC.
- I would like to change the computer name of the tablet PC.
- I would like to set up a firewall on the tablet PC.
- Regarding the data-transfer capacity of rental communication cards provided by Sansan
- I would like to know the data-transfer volume of the tablet PC.
- An error saying "Business card image could not be recognized" comes up.
- The scanner is jamming, or the cards do not come out correctly.
- Scanner, Tablet PC FAQs
- Fixing the layout of Scanner App
- We broke the Tablet PC.
- I lost or damaged one of the cables
- "Your battery has experienced permanent failure and needs to be replaced." error message comes up.
- Is it ok to create a Windows account?
- Can we use the Tablet PC with security software besides the software installed on it?
- What security software is installed in the Tablet PC?
- If I scan the same card twice, will I still be charged for it?
- I want to cancel a card I scanned (not send it to the center).
- Can we scan paper other than business cards, or business cards of non-standard sizes?
- When scanning, a pop-up for Scan for Trees comes up. Can I turn this off?
- Even after I connected the communication card to the Tablet PC, there is no connection.
- How can I put it in sleep mode?
- I would like to make tags from the tablet PC.
- I want to turn off the power of the PC.
- Tags are not being displayed.
- Updated users or departments are not reflected to the Tablet PC.
- LAN is not recognized (for wired LAN).
- There is no power to the PC, or it does not start.
- The Tablet PC has frozen, or does not work.