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  1. Sansan帮助中心
  2. 故障排除、轻松使用指南等
  3. 机器相关的故障排除

机器相关的故障排除

  • Scanner, Tablet PC FAQs
  • Scanner App cannot connect to the network
  • When a firmware update message comes up
  • How to disconnect and reconnect cables and restart the Tablet PC
  • Setting the time on the tablet PC
  • Adjusting the volume on the Sansan Scanner (Tablet PC)
  • If the Scanner app has not been synchronized
  • Exiting the Scanner App / Restarting
  • Error message indicates ScanSnap is unavailable. Tapping "Scan" doesn't give a response.
  • Uninstalling the Scanner App (Reinstalling)
  • After scanning, a dialog box asking where to save comes up, and data is not sent
  • How to set the Scanner App ID and Password
  • How to find the tablet's MAC address (Windows 8.1, 10)
  • 设备管理编号“TabletNo. (ProfilerNo.)”、“扫描仪No.”、“扫描仪应用ID”的确认方法
  • Setting a password on the OS of the Tablet PC
  • Screen is black (completely dark) / It does not respond when I touch it
  • Deleting or changing card holders for unprocessed cards

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