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  1. Sansan帮助中心
  2. 扫描仪 App / 扫描仪设置 
  3. Trouble Shootings

Trouble Shootings

  • When the scanner (iX500) turns off automatically
  • Scanner App cannot connect to the network
  • When a firmware update message comes up
  • Error message indicates ScanSnap is unavailable. Tapping "Scan" doesn't give a response.
  • After scanning, a dialog box asking where to save comes up, and data is not sent
  • Starting up the Tablet PC

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