Trouble Shootings

• When the scanner (iX500) turns off automatically
• An error saying "Business card image could not be recognized" comes up.
• Even after I connected the communication card to the Tablet PC, there is no connection.
• The Scanner is not working, or the scanner is not being recognized.
• The orange lamp on the square scan button is flashing orange.
• The Wi-Fi lamp of the Scanner is flashing orange.
• I cannot scan business cards because there is not enough available memory on the disk
• Scanner App cannot connect to the network
• When a firmware update message comes up
• How to open the cover on the scanner (when a card is jammed or if there is a line on the business card image)
• Error message indicates ScanSnap is unavailable. Tapping "Scan" doesn't give a response.
• After scanning, a dialog box asking where to save comes up, and data is not sent
• Starting up the Tablet PC