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  1. Sansan帮助中心
  2. 故障排除、轻松使用指南等
  3. 故障排除

故障排除

  • ★ FAQs (Are you having any problems doing these things?)
  • FAQ on uploading images
  • Cannot access the link for resetting my password
  • 什么是国家信息
  • Differences between Messaging and Report tracker functions
  • When a user is deleted, are their business cards, tags, and contact reports also deleted?
  • "You do not have permission to use this" came up.
  • I did a search for a card but could not find it. What should I do?
  • If there are two of the same business cards, will two separate emails be sent?
  • English language business cards, Searching for English language names
  • How to do clear cache, clear cookies of browsers and download (Google Chrome)
  • Numbers in a downloaded Excel file of contact data are different from what's registered in Sansan
  • About Settings Business Cards as Public / Private
  • Viewed in Excel, data is not properly separated in the downloaded file
  • Can I change User IDs?
  • Email is sent to addresses registered as "Unsubscribed Contacts".
  • Common errors when importing card data
  • What a User ID is
  • The difference between date received and date registered for business cards
  • 启动了错误的邮件客户端(无法启动邮件客户端) -其1-
  • Making registered business cards only viewable to the person who scanned them
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